cbCompare The Bookie

Complaint theme

Withdrawals & payouts

Mentioned in 1,314 of the 20,234 Australian bookmaker app reviews in our corpus — 11.9% of everything punters wrote.

1,314
Reviews mentioning it
11.9%
Share of all reviews
3.67
Avg star when mentioned
1.35×
Negative-review lift

The lift figure compares how often Withdrawals & payouts appears in negative (1–2 star) reviews versus positive (4–5 star) ones. At 1.35×, punters raise it far more in anger than in praise. Reviews that mention it average 3.67 stars.

Highest withdrawals & payouts complaint rates

Share of each operating brand's analysed store reviews that mention Withdrawals & payouts — the analysed-review count is shown beside every bar.

  1. 1
    Ballr Bet66.7%
    of 25 reviews
  2. 2
    GemBet50%
    of 27 reviews
  3. 3
    JungleBet46.7%
    of 46 reviews
  4. 4
    CashCage45%
    of 93 reviews
  5. 5
    Rob Waterhouse41.9%
    of 212 reviews
  6. 6
    BetBlitz40%
    of 50 reviews
  7. 7
    XBet38.1%
    of 47 reviews
  8. 8
    WizBet37.5%
    of 117 reviews
  9. 9
    TeamBet37.5%
    of 29 reviews
  10. 10
    CrownBet35%
    of 49 reviews

Lowest withdrawals & payouts complaint rates

Only brands with at least 100 analysed reviews qualify here — a low rate on a thin sample proves nothing.

  1. 1
    Neds3.7%
    of 150 reviews
  2. 2
    OZ Lotteries3.9%
    of 500 reviews
  3. 3
    TAB5%
    of 500 reviews

iPhone vs Android

Share of each store's negative-review mix that Withdrawals & payouts makes up. We compare normalised shares rather than raw rates because Google Play reviews are shorter and mention fewer themes overall.

App Store (iPhone)11.7%
Google Play (Android)9.6%

Frequently asked questions

How common are Withdrawals & payouts complaints about Australian bookmakers?

Withdrawals & payouts comes up in 1,314 of the 20,234 app-store reviews in our corpus — 11.9% of everything punters wrote. The average review that mentions it scores 3.67 stars out of 5.

Do Withdrawals & payouts complaints usually mean a bad experience?

Reviews that mention Withdrawals & payouts appear 1.35× as often in negative (1–2 star) reviews as in positive (4–5 star) ones. A ratio above 1 means the theme leans negative; below 1 means punters mostly bring it up in praise.

Which bookmaker gets the most Withdrawals & payouts complaints?

Among the 69 operating brands with analysed reviews, Ballr Bet has the highest rate — 66.7% of its 25 analysed store reviews mention Withdrawals & payouts.

Is Withdrawals & payouts a bigger issue on iPhone or Android?

As a share of each store's complaint mix, Withdrawals & payouts makes up 9.6% of negative Google Play reviews versus 11.7% on the App Store. We compare normalised shares because Play reviews are shorter and mention fewer themes overall.

All 18 complaint themes

Editor vs punter divergence iPhone vs Android ratings Platform complaint profiles All bookmakers