Complaint theme

Marketing & notifications

Mentioned in 150 of the 20,234 Australian bookmaker app reviews in our corpus — 1.4% of everything punters wrote.

150
Reviews mentioning it
1.4%
Share of all reviews
1.93
Avg star when mentioned
9.91×
Negative-review lift

The lift figure compares how often Marketing & notifications appears in negative (1–2 star) reviews versus positive (4–5 star) ones. At 9.91×, punters raise it far more in anger than in praise. Reviews that mention it average 1.93 stars.

Highest marketing & notifications complaint rates

Share of each operating brand's analysed store reviews that mention Marketing & notifications — the analysed-review count is shown beside every bar.

  1. 1
    of 100 reviews
  2. 2
    of 28 reviews
  3. 3
    of 27 reviews
  4. 4
    of 173 reviews
  5. 5
    NextBet11.3%
    of 162 reviews
  6. 6
    of 97 reviews
  7. 7
    of 93 reviews
  8. 8
    of 50 reviews
  9. 9
    of 49 reviews
  10. 10
    of 400 reviews

Lowest marketing & notifications complaint rates

Only brands with at least 100 analysed reviews qualify here — a low rate on a thin sample proves nothing.

  1. 1
    of 370 reviews
  2. 2
    of 241 reviews
  3. 3
    of 234 reviews

iPhone vs Android

Share of each store's negative-review mix that Marketing & notifications makes up. We compare normalised shares rather than raw rates because Google Play reviews are shorter and mention fewer themes overall.

App Store (iPhone)3.2%
Google Play (Android)3.1%

Frequently asked questions

How common are Marketing & notifications complaints about Australian bookmakers?

Marketing & notifications comes up in 150 of the 20,234 app-store reviews in our corpus — 1.4% of everything punters wrote. The average review that mentions it scores 1.93 stars out of 5.

Do Marketing & notifications complaints usually mean a bad experience?

Reviews that mention Marketing & notifications appear 9.91× as often in negative (1–2 star) reviews as in positive (4–5 star) ones. A ratio above 1 means the theme leans negative; below 1 means punters mostly bring it up in praise.

Which bookmaker gets the most Marketing & notifications complaints?

Among the 69 operating brands with analysed reviews, PonyBet has the highest rate — 25% of its 100 analysed store reviews mention Marketing & notifications.

Is Marketing & notifications a bigger issue on iPhone or Android?

As a share of each store's complaint mix, Marketing & notifications makes up 3.1% of negative Google Play reviews versus 3.2% on the App Store. We compare normalised shares because Play reviews are shorter and mention fewer themes overall.

All 18 complaint themes