cbCompare The Bookie

Complaint theme

App crashes & bugs

Mentioned in 294 of the 20,234 Australian bookmaker app reviews in our corpus — 2.7% of everything punters wrote.

294
Reviews mentioning it
2.7%
Share of all reviews
2.30
Avg star when mentioned
6.68×
Negative-review lift

The lift figure compares how often App crashes & bugs appears in negative (1–2 star) reviews versus positive (4–5 star) ones. At 6.68×, punters raise it far more in anger than in praise. Reviews that mention it average 2.30 stars.

Highest app crashes & bugs complaint rates

Share of each operating brand's analysed store reviews that mention App crashes & bugs — the analysed-review count is shown beside every bar.

  1. 1
    BetProfessor25%
    of 31 reviews
  2. 2
    TAB20%
    of 500 reviews
  3. 3
    Draftstars18.4%
    of 60 reviews
  4. 4
    TABtouch16.7%
    of 157 reviews
  5. 5
    Unibet15.3%
    of 168 reviews
  6. 6
    Terrybet14.3%
    of 33 reviews
  7. 7
    QuestBet12.5%
    of 39 reviews
  8. 8
    Sportsbet12.2%
    of 200 reviews
  9. 9
    RealBookie11.1%
    of 50 reviews
  10. 10
    Colossalbet10.5%
    of 57 reviews

Lowest app crashes & bugs complaint rates

Only brands with at least 100 analysed reviews qualify here — a low rate on a thin sample proves nothing.

  1. 1
    Swiftbet0%
    of 250 reviews
  2. 2
    Playwest0%
    of 241 reviews
  3. 3
    BetZooka0%
    of 234 reviews

iPhone vs Android

Share of each store's negative-review mix that App crashes & bugs makes up. We compare normalised shares rather than raw rates because Google Play reviews are shorter and mention fewer themes overall.

App Store (iPhone)4.8%
Google Play (Android)15.9%

Frequently asked questions

How common are App crashes & bugs complaints about Australian bookmakers?

App crashes & bugs comes up in 294 of the 20,234 app-store reviews in our corpus — 2.7% of everything punters wrote. The average review that mentions it scores 2.30 stars out of 5.

Do App crashes & bugs complaints usually mean a bad experience?

Reviews that mention App crashes & bugs appear 6.68× as often in negative (1–2 star) reviews as in positive (4–5 star) ones. A ratio above 1 means the theme leans negative; below 1 means punters mostly bring it up in praise.

Which bookmaker gets the most App crashes & bugs complaints?

Among the 69 operating brands with analysed reviews, BetProfessor has the highest rate — 25% of its 31 analysed store reviews mention App crashes & bugs.

Is App crashes & bugs a bigger issue on iPhone or Android?

As a share of each store's complaint mix, App crashes & bugs makes up 15.9% of negative Google Play reviews versus 4.8% on the App Store. We compare normalised shares because Play reviews are shorter and mention fewer themes overall.

All 18 complaint themes

Editor vs punter divergence iPhone vs Android ratings Platform complaint profiles All bookmakers