cbCompare The Bookie

Complaint theme

Racing product

Mentioned in 617 of the 20,234 Australian bookmaker app reviews in our corpus — 5.6% of everything punters wrote.

617
Reviews mentioning it
5.6%
Share of all reviews
4.23
Avg star when mentioned
0.51×
Negative-review lift

The lift figure compares how often Racing product appears in negative (1–2 star) reviews versus positive (4–5 star) ones. At 0.51×, punters mostly bring it up in praise rather than complaint. Reviews that mention it average 4.23 stars.

Highest racing product complaint rates

Share of each operating brand's analysed store reviews that mention Racing product — the analysed-review count is shown beside every bar.

  1. 1
    Swiftbet16.7%
    of 250 reviews
  2. 2
    BoostBet12.5%
    of 76 reviews
  3. 3
    RealBookie11.1%
    of 50 reviews
  4. 4
    Colossalbet10.5%
    of 57 reviews
  5. 5
    Rob Waterhouse9.5%
    of 212 reviews
  6. 6
    Playwest9.1%
    of 241 reviews
  7. 7
    BetEstate9.1%
    of 38 reviews
  8. 8
    Punt1239.1%
    of 32 reviews
  9. 9
    PonyBet8.3%
    of 100 reviews
  10. 10
    Betfocus7.7%
    of 110 reviews

Lowest racing product complaint rates

Only brands with at least 100 analysed reviews qualify here — a low rate on a thin sample proves nothing.

  1. 1
    Dabble0%
    of 500 reviews
  2. 2
    OZ Lotteries0%
    of 500 reviews
  3. 3
    EliteBet0%
    of 370 reviews

iPhone vs Android

Share of each store's negative-review mix that Racing product makes up. We compare normalised shares rather than raw rates because Google Play reviews are shorter and mention fewer themes overall.

App Store (iPhone)2.5%
Google Play (Android)2.8%

Frequently asked questions

How common are Racing product complaints about Australian bookmakers?

Racing product comes up in 617 of the 20,234 app-store reviews in our corpus — 5.6% of everything punters wrote. The average review that mentions it scores 4.23 stars out of 5.

Do Racing product complaints usually mean a bad experience?

Reviews that mention Racing product appear 0.51× as often in negative (1–2 star) reviews as in positive (4–5 star) ones. A ratio above 1 means the theme leans negative; below 1 means punters mostly bring it up in praise.

Which bookmaker gets the most Racing product complaints?

Among the 69 operating brands with analysed reviews, Swiftbet has the highest rate — 16.7% of its 250 analysed store reviews mention Racing product.

Is Racing product a bigger issue on iPhone or Android?

As a share of each store's complaint mix, Racing product makes up 2.8% of negative Google Play reviews versus 2.5% on the App Store. We compare normalised shares because Play reviews are shorter and mention fewer themes overall.

All 18 complaint themes

Editor vs punter divergence iPhone vs Android ratings Platform complaint profiles All bookmakers