cbCompare The Bookie

Complaint theme

Promotions & bonuses

Mentioned in 3,675 of the 20,234 Australian bookmaker app reviews in our corpus — 33.2% of everything punters wrote.

3,675
Reviews mentioning it
33.2%
Share of all reviews
4.15
Avg star when mentioned
0.71×
Negative-review lift

The lift figure compares how often Promotions & bonuses appears in negative (1–2 star) reviews versus positive (4–5 star) ones. At 0.71×, punters mostly bring it up in praise rather than complaint. Reviews that mention it average 4.15 stars.

Highest promotions & bonuses complaint rates

Share of each operating brand's analysed store reviews that mention Promotions & bonuses — the analysed-review count is shown beside every bar.

  1. 1
    GemBet100%
    of 27 reviews
  2. 2
    YesBet80%
    of 157 reviews
  3. 3
    MintBet69.7%
    of 500 reviews
  4. 4
    Ballr Bet66.7%
    of 25 reviews
  5. 5
    Bet Dragon60%
    of 27 reviews
  6. 6
    EliteBet59.4%
    of 370 reviews
  7. 7
    BetBuzz59.4%
    of 356 reviews
  8. 8
    PonyBet58.3%
    of 100 reviews
  9. 9
    BetLocal57.1%
    of 119 reviews
  10. 10
    OKEBET56.2%
    of 58 reviews

Lowest promotions & bonuses complaint rates

Only brands with at least 100 analysed reviews qualify here — a low rate on a thin sample proves nothing.

  1. 1
    OZ Lotteries0%
    of 500 reviews
  2. 2
    Betfair4.2%
    of 162 reviews
  3. 3
    Bet3657.1%
    of 500 reviews

iPhone vs Android

Share of each store's negative-review mix that Promotions & bonuses makes up. We compare normalised shares rather than raw rates because Google Play reviews are shorter and mention fewer themes overall.

App Store (iPhone)20.1%
Google Play (Android)14.1%

Frequently asked questions

How common are Promotions & bonuses complaints about Australian bookmakers?

Promotions & bonuses comes up in 3,675 of the 20,234 app-store reviews in our corpus — 33.2% of everything punters wrote. The average review that mentions it scores 4.15 stars out of 5.

Do Promotions & bonuses complaints usually mean a bad experience?

Reviews that mention Promotions & bonuses appear 0.71× as often in negative (1–2 star) reviews as in positive (4–5 star) ones. A ratio above 1 means the theme leans negative; below 1 means punters mostly bring it up in praise.

Which bookmaker gets the most Promotions & bonuses complaints?

Among the 69 operating brands with analysed reviews, GemBet has the highest rate — 100% of its 27 analysed store reviews mention Promotions & bonuses.

Is Promotions & bonuses a bigger issue on iPhone or Android?

As a share of each store's complaint mix, Promotions & bonuses makes up 14.1% of negative Google Play reviews versus 20.1% on the App Store. We compare normalised shares because Play reviews are shorter and mention fewer themes overall.

All 18 complaint themes

Editor vs punter divergence iPhone vs Android ratings Platform complaint profiles All bookmakers